# About Support & Troubleshooting

**URL:** <https://community.tulip.co/t/about-support-troubleshooting/5665>\
**Category:** Support, Troubleshooting, & Help\
**Created:** [June 27, 2022, 5:53pm UTC](https://community.tulip.co/t/about-support-troubleshooting/5665 "2022-06-27T17:53:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RussWaddell](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/russwaddell/32/3774_2.png) [@RussWaddell](https://community.tulip.co/u/RussWaddell)\
**Post date:** [June 27, 2022, 5:53pm UTC](https://community.tulip.co/t/about-support-troubleshooting/5665/1 "2022-06-27T17:53:25Z")

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Put your public and community-facing requests for help here. Need specific tech support or have a production-critical issue? Send an email to [support@tulip.co](mailto:support@tulip.co)

Ground rules for posting to Support & Troubleshooting:

- Structure your topic title as a question
- Include screenshots and/or photos whenever applicable
- Never share sensitive details about your install (network names, passwords, IP addresses, etc)

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**Author:** ![RussWaddell](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/russwaddell/32/3774_2.png) [@RussWaddell](https://community.tulip.co/u/RussWaddell)\
**Post date:** [June 27, 2022, 5:54pm UTC](https://community.tulip.co/t/about-support-troubleshooting/5665/2 "2022-06-27T17:54:15Z")

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