# Customer feedback: Camera widget behavior when using Print App

**URL:** <https://community.tulip.co/t/customer-feedback-camera-widget-behavior-when-using-print-app/15634>\
**Category:** Product Suggestions\
**Created:** [September 15, 2025, 7:19pm UTC](https://community.tulip.co/t/customer-feedback-camera-widget-behavior-when-using-print-app/15634 "2025-09-15T19:19:23Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![nicolo.lagravinese](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/nicolo.lagravinese/32/8518_2.png) [@nicolo.lagravinese](https://community.tulip.co/u/nicolo.lagravinese)\
**Post date:** [September 15, 2025, 7:19pm UTC](https://community.tulip.co/t/customer-feedback-camera-widget-behavior-when-using-print-app/15634/1 "2025-09-15T19:19:23Z")

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A customer reported that when they use **Print App** in the web portal, any camera widget in the app is activated and the live camera feed is printed.

They found this confusing and suggested the following improvements:

- The camera should not activate during Print App.

- Print output should only include static data from the app.

- If a camera widget is present, replace it with a placeholder or simply ignore it during printing.

The customer’s view is that cameras should only be accessed in **Development** or **Player** mode, not during Print App or in the editor.

I am sharing this feedback on behalf of the customer so the product team can review it as a potential bug or feature improvement.