# Drop down static variables disappear and an error is reported

**URL:** <https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372>\
**Category:** Support, Troubleshooting, & Help\
**Tags:** feature-request\
**Created:** [September 14, 2022, 1:19am UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372 "2022-09-14T01:19:03Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Jiayu](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@Jiayu](https://community.tulip.co/u/Jiayu)\
**Post date:** [September 14, 2022, 1:19am UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/1 "2022-09-14T01:19:03Z")

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After this maintenance, the static variables in several drop-down boxes I set all disappeared and an error was reported, as you can see in the image below，Could you help me with this problem

 ![image](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/c/c4f4eb26ca896770a99959b3875a106a087b91a6.png)

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**Author:** ![Pete\_Hartnett](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/pete_hartnett/32/3678_2.png) [@Pete\_Hartnett](https://community.tulip.co/u/Pete_Hartnett)\
**Post date:** [September 14, 2022, 2:24pm UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/2 "2022-09-14T14:24:01Z")

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Hey @Jiayu -

Can you shoot a link of your app to [support@tulip.co](mailto:support@tulip.co) and they can dig into your app specifically? We haven’t see this sort of error anywhere else after the most recent release.

Pete

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**Author:** ![Jiayu](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@Jiayu](https://community.tulip.co/u/Jiayu)\
**Post date:** [September 15, 2022, 12:17am UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/3 "2022-09-15T00:17:10Z")

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I will give you link  
[https://easde7.tulip.jnj.com/groups/ooczNxyNDeqpTFDQQ/processes/DL3rAm6R2GuFs8NH6/versions/g28rQZF8rcr6BeeBv/steps/WFA2wDA52LWwBCirA](https://easde7.tulip.jnj.com/groups/ooczNxyNDeqpTFDQQ/processes/DL3rAm6R2GuFs8NH6/versions/g28rQZF8rcr6BeeBv/steps/WFA2wDA52LWwBCirA)

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**Author:** ![aaronstone](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@aaronstone](https://community.tulip.co/u/aaronstone)\
**Post date:** [September 15, 2022, 3:05pm UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/4 "2022-09-15T15:05:10Z")

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Hi Jiayu,  
Does this still happen if you delete the widget and then create a new one again?  
Aaron

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**Author:** ![Jiayu](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@Jiayu](https://community.tulip.co/u/Jiayu)\
**Post date:** [September 16, 2022, 12:34am UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/5 "2022-09-16T00:34:53Z")

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@aaronstone hello，  
When I delete and re-create and configure the widget in the program, it will return to normal, but I need the new widget in the program to still be normal after the next maintenance

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**Author:** ![Pete\_Hartnett](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/pete_hartnett/32/3678_2.png) [@Pete\_Hartnett](https://community.tulip.co/u/Pete_Hartnett)\
**Post date:** [September 16, 2022, 12:23pm UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/6 "2022-09-16T12:23:16Z")

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Hey @Jiayu -

So this widget was working, and then stopped after the last release? I don’t know of any customers reporting this, and this isn’t something we saw in our QA process, but I would love to see if we can recreate it.

Feel free to re-add it, I think the chances of this happening again is incredibly small.

Pete

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**Author:** ![aaronstone](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@aaronstone](https://community.tulip.co/u/aaronstone)\
**Post date:** [September 19, 2022, 4:59pm UTC](https://community.tulip.co/t/drop-down-static-variables-disappear-and-an-error-is-reported/6372/7 "2022-09-19T16:59:43Z")

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Hi Jiayu,

If you are experiencing this issue consistently, feel free to file a support ticket by emailing [support@tulip.co](mailto:support@tulip.co).

Best,

Aaron Stone
