# Fix support request silliness

**URL:** <https://community.tulip.co/t/fix-support-request-silliness/10970>\
**Category:** Product Suggestions\
**Created:** [March 22, 2024, 6:26pm UTC](https://community.tulip.co/t/fix-support-request-silliness/10970 "2024-03-22T18:26:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Richard-SNN](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/richard-snn/32/1166_2.png) [@Richard-SNN](https://community.tulip.co/u/Richard-SNN)\
**Post date:** [March 22, 2024, 6:26pm UTC](https://community.tulip.co/t/fix-support-request-silliness/10970/1 "2024-03-22T18:26:42Z")

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When using the support request feature, it should either open in a new windows / tab OR return you to your original URL.

Currently it leaves you with a blank screen after submission which is neither useful or a good experience.

I vote for a new tab because unless I remember to copy the URL ahead of time to paste in the link field I have to back out of the request.

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**Author:** ![kevin.kononenko](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/kevin.kononenko/32/32_2.png) [@kevin.kononenko](https://community.tulip.co/u/kevin.kononenko)\
**Post date:** [March 25, 2024, 1:10pm UTC](https://community.tulip.co/t/fix-support-request-silliness/10970/2 "2024-03-25T13:10:18Z")

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This is a very reasonable request, Richard. My team will review this functionality this week. Hopefully will be simple to fix.

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**Author:** ![Beth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/beth/32/5987_2.png) [@Beth](https://community.tulip.co/u/Beth)\
**Post date:** [May 13, 2024, 7:49pm UTC](https://community.tulip.co/t/fix-support-request-silliness/10970/3 "2024-05-13T19:49:46Z")

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Hey @Richard-SNN, this has been resolved in [Release 279 - May 2024](https://community.tulip.co/t/release-279-may-2024/11451)! Thank you for the input here 🙂

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**Author:** ![Beth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/beth/32/5987_2.png) [@Beth](https://community.tulip.co/u/Beth)\
**Post date:** [May 13, 2024, 7:49pm UTC](https://community.tulip.co/t/fix-support-request-silliness/10970/4 "2024-05-13T19:49:51Z")

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