# Maintenance Event - August 2024

**URL:** <https://community.tulip.co/t/maintenance-event-august-2024/11993>\
**Category:** Announcements\
**Tags:** maintenance\
**Created:** [July 16, 2024, 5:28pm UTC](https://community.tulip.co/t/maintenance-event-august-2024/11993 "2024-07-16T17:28:48Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Grant](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/grant/32/182_2.png) [@Grant](https://community.tulip.co/u/Grant)\
**Post date:** [July 16, 2024, 5:28pm UTC](https://community.tulip.co/t/maintenance-event-august-2024/11993/1 "2024-07-16T17:28:48Z")

</div>

As part of Tulip’s new policy for [maintenance events](https://support.tulip.co/docs/maintenance-event-schedule), we plan to post announcements in advance to Community.

#### What work is being performed?

Continuing work from July 2024 maintenance, Tulip must perform a third-party database version upgrade. This window may not be necessary pending the work in July.

#### Who is impacted?

The database version upgrade will impact customers hosted in the **United States** with the Garden identifier prefix `us-14*`.

#### What is the impact of the work?

This maintenance is defined as high-level impact with an expected loss of service exceeding 10 minutes within the window.

#### When is the maintenance happening?

24-Aug-2024 10:00 PM EST → 25-Aug-2024 02:00 AM EST

Please refer to our [Maintenance Event Schedule](https://support.tulip.co/docs/en/maintenance-event-schedule) for further information regarding the date and times for regional maintenance windows.

If you have any questions, please reach out to your Customer Success Manager, Account Manager, or [support@tulip.co](mailto:support@tulip.co).