# Mobile Player 2.4.0 Release

**URL:** https://community.tulip.co/t/mobile-player-2-4-0-release/12382
**Category:** Announcements
**Created:** [September 9, 2024, 1:28pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382 "2024-09-09T13:28:22Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![jakerigos](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/jakerigos/32/6898_2.png) [@jakerigos](https://community.tulip.co/u/jakerigos)
#### Post date: [September 9, 2024, 1:28pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/1 "2024-09-09T13:28:22Z")

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Version 2.4.0 of Tulip Mobile Player will be available for download by 9:00 PM ET on September 13th, 2024! If you have auto-updates enabled, the Mobile Player application will update in the background and changes will take effect the next time the application is restarted. Alternatively, you can manually initiate the update process from the menu.

Please check out the [Tulip Knowledge Base](https://support.tulip.co/docs/mobile-player-240-release) for more details about this release.

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### Author: ![alin.sala](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@alin.sala](https://community.tulip.co/u/alin.sala)
#### Post date: [September 11, 2024, 8:35am UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/2 "2024-09-11T08:35:26Z")

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Hi Jake,

Is there any chance this update fixes the problem that pdf files are not previewed inside the app but downloaded to the device instead? 😃

Thanks!  
Alin

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### Author: ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)
#### Post date: [September 12, 2024, 12:10am UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/3 "2024-09-12T00:10:19Z")

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> [@jakerigos](#):
>
> Alternatively, you can manually initiate the update process from the menu.

Which menu are you talking about? I do not see the update button in my current mobile player.  
Will it appear after the update is released ?

 ![IMG_0925](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/e/e5f614b77b1ca3321828a83726c8c2e32860074b.png)  
 ![IMG_0924](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/e/e13f9b33b1d241e61fe87e8dd1a387447f356072.png)

I do see the menu on the desktop player.  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/6/67ca50a92cc1b732c828d371637c1516678734b3.png)

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### Author: ![jakerigos](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/jakerigos/32/6898_2.png) [@jakerigos](https://community.tulip.co/u/jakerigos)
#### Post date: [September 12, 2024, 1:18pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/5 "2024-09-12T13:18:40Z")

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Hi @alin.sala,

I don’t believe that issue has been fixed within this release.

Sincerely,

Jake

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### Author: ![jakerigos](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/jakerigos/32/6898_2.png) [@jakerigos](https://community.tulip.co/u/jakerigos)
#### Post date: [September 12, 2024, 1:51pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/6 "2024-09-12T13:51:10Z")

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Dear @ta-aoki,

The manual update would be managed through Apple’s App Store, not on the Tulip Mobile Player itself. Please see this support article from Apple [here](https://support.apple.com/en-us/102629).

Hope that clears up the confusion!

Sincerely,

Jake

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### Author: ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)
#### Post date: [September 14, 2024, 12:59am UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/7 "2024-09-14T00:59:04Z")

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I updated the player but the table with non-ascii character ID still does not seem to export. Does our server need to be updated to specific version?

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### Author: ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)
#### Post date: [September 17, 2024, 9:28pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/8 "2024-09-17T21:28:21Z")

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[https://support.tulip.co/docs/factory-286-release-august-2024](https://support.tulip.co/docs/factory-286-release-august-2024)

r286 seems to be the one we need. thank you for the fix!

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### Author: ![Xin](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@Xin](https://community.tulip.co/u/Xin)
#### Post date: [November 18, 2024, 5:26am UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/9 "2024-11-18T05:26:01Z")

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could you share me the download link of the latest Tulip player for Android

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### Author: ![Beth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/beth/32/5987_2.png) [@Beth](https://community.tulip.co/u/Beth)
#### Post date: [November 18, 2024, 2:00pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/10 "2024-11-18T14:00:06Z")

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Hi @Xin -

You can find the latest player download links here: [https://download.tulip.co/](https://download.tulip.co/)

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### Author: ![Xin](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@Xin](https://community.tulip.co/u/Xin)
#### Post date: [November 19, 2024, 12:30am UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/11 "2024-11-19T00:30:03Z")

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Thank you anyway.  
But there is no direct download link of the latest Tulip player for android. Because I have no access to the Google play store to download it

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### Author: ![Beth](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/beth/32/5987_2.png) [@Beth](https://community.tulip.co/u/Beth)
#### Post date: [November 19, 2024, 2:48pm UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/12 "2024-11-19T14:48:37Z")

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Ah I understand @Xin - here is a link you can download Player for android directly from [https://download.tulip.co/releases/android/prod/Tulip%20Player.apk](https://download.tulip.co/releases/android/prod/Tulip%20Player.apk)

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### Author: ![Xin](https://avatars.discourse-cdn.com/v4/letter/x/bbce88/32.png) [@Xin](https://community.tulip.co/u/Xin)
#### Post date: [November 20, 2024, 1:25am UTC](https://community.tulip.co/t/mobile-player-2-4-0-release/12382/13 "2024-11-20T01:25:33Z")

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Thank you. I have got it
