Packaging Tulip Player for Enterprise Deployment

Support & Troubleshooting
#1

Looking for guidance on packaging Tulip player for deployment via SCCM.

  1. How do we disable automatic updates? We would like to push updates ourselves as needed

  2. Is there a method to create a custom device upon installation (or afterward via script executed upon install)? We have a standard barcode scanner and know the Device ID/Vendor ID information

1 Like
#2

hello @Dan, great questions!!

I heard that @EddyA has been working with you directly on this topic, let us know if you have any follow up questions.

#3

Hi,
I’m interested in the outcome of this conversation. Thanks.

#4

There is a mechanism to disable automatic updates:

“To disable auto updates please perform the following steps:

  1. Open Player

  2. In the menu select “Developer” → “Toggle Developer Tools ( Browser )” → Select the “Console" tab

  3. Locate the “>” chevron/command prompt at the bottom of the console output

  4. Paste " window.tulipDevTools.setDisableAutoUpdate(true) ” at the command prompt and hit enter.

  5. Confirm that you are seeing "Saved new value. Restart to take effect.”

We don’t yet have a streamlined approach to update management via SCCM, would be interested on proposals for that from Tulip.