# QR scanner via USB

**URL:** <https://community.tulip.co/t/qr-scanner-via-usb/11405>\
**Category:** Support, Troubleshooting, & Help\
**Tags:** edge-io\
**Created:** [May 8, 2024, 10:13am UTC](https://community.tulip.co/t/qr-scanner-via-usb/11405 "2024-05-08T10:13:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sanket\_kulkarni](https://avatars.discourse-cdn.com/v4/letter/s/9dc877/32.png) [@sanket\_kulkarni](https://community.tulip.co/u/sanket_kulkarni)\
**Post date:** [May 8, 2024, 10:13am UTC](https://community.tulip.co/t/qr-scanner-via-usb/11405/1 "2024-05-08T10:13:13Z")

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i was trying to read a QR code which is connected to tulip via USB but even after trying all the options in devices dropdown in tulip Apps, i could not get it to work.  
The QR code reader I’m using is : MICROSCAN ID-20.  
How can i resolve it or can i buy a other one that is readily configurable (should be mounted)

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<div class="post-metadata">

**Author:** ![thorsten.langner](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@thorsten.langner](https://community.tulip.co/u/thorsten.langner)\
**Post date:** [May 8, 2024, 10:52am UTC](https://community.tulip.co/t/qr-scanner-via-usb/11405/2 "2024-05-08T10:52:18Z")

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Hi @sanket_kulkarni

I’m pretty confident, that your scanner device is not set up correctly (for tulip) and the only thing you need to change is to add a suffix `enter key`.

Simply open a notepad and scan your value.  
If its like so:

```auto
my value
|

```

(cursor on second line)  
you are fine and the issue is something else

if it is like so:

```auto
my value|

```

(cursor on the same line)  
you need to set up your scanner to add `enter` as a suffix (usually some codes to scan from the manual to set this up…)