# Role which can re-assign existing stations only if the Station was used by the same user **URL:** \ **Category:** Product Suggestions\ **Tags:** users\ **Created:** [January 30, 2025, 3:39am UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662 "2025-01-30T03:39:11Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)\ **Post date:** [January 30, 2025, 3:39am UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662/1 "2025-01-30T03:39:11Z")
On r274 “Viewer (with player)” role had this change. [https://support.tulip.co/docs/factory-274-release-march-2024](https://support.tulip.co/docs/factory-274-release-march-2024) > Users with the Viewer (with player) role can no longer re-assign existing stations to new display devices; I guess this is due to security reasons, but it would be easier for us if they could still re-assign the existing stations to new Interfaces **only if** the last user on that existing Station was the user who is trying to re-assign. Could you let us create a Custom User Role to do that? (I do not want them to have Station Supervisor role, because that role can do too many things.) ---
**Author:** ![kevin.kononenko](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/kevin.kononenko/32/32_2.png) [@kevin.kononenko](https://community.tulip.co/u/kevin.kononenko)\ **Post date:** [January 30, 2025, 1:59pm UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662/2 "2025-01-30T13:59:35Z")
Hello Aoki-san, thank you for mentioning this. You are correct with the security reasons point. Could you share a little more about your intentions here ie when this becomes a problem? ---
**Author:** ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)\ **Post date:** [January 30, 2025, 9:05pm UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662/3 "2025-01-30T21:05:04Z")
Users have to occasionally “hard reset” their Player, and majority of them were “Viewer with Player Access” in my environment. [How to Restart the Tulip Player if the Screen Goes Blank](https://support.tulip.co/docs/how-to-restart-the-tulip-player-if-the-screen-goes-blank) Previously, we asked them selves to just choose the existing Station they were using. Now, Station Supervisors have to manage that, which is time consuming. ---
**Author:** ![jakerigos](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/jakerigos/32/6898_2.png) [@jakerigos](https://community.tulip.co/u/jakerigos)\ **Post date:** [January 30, 2025, 9:37pm UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662/4 "2025-01-30T21:37:22Z")
Hi @ta-aoki, I’m curious to understand why users would need to “hard reset” their players. Are you running into the blank screen issue or is it something else? Sincerely, Jake ---
**Author:** ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)\ **Post date:** [January 30, 2025, 9:46pm UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662/5 "2025-01-30T21:46:23Z")
For that, I am already contacting Tulip support. ---
**Author:** ![ta-aoki](https://avatars.discourse-cdn.com/v4/letter/t/a587f6/32.png) [@ta-aoki](https://community.tulip.co/u/ta-aoki)\ **Post date:** [October 29, 2025, 2:25pm UTC](https://community.tulip.co/t/role-which-can-re-assign-existing-stations-only-if-the-station-was-used-by-the-same-user/13662/6 "2025-10-29T14:25:31Z")
We also have to renew our devices when the devices are broken or reached EOS.