# Tulip Essentials Certification Course **URL:** \ **Category:** Tulip University\ **Created:** [February 1, 2021, 4:31pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716 "2021-02-01T16:31:36Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![John](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/john/32/4971_2.png) [@John](https://community.tulip.co/u/John)\ **Post date:** [February 1, 2021, 4:31pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/1 "2021-02-01T16:31:36Z")
Questions about Tulip Essentials? Need more info on how to earn the certification? Stuck and need some help? It all goes here. ---
**Author:** ![pte](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/pte/32/444_2.png) [@pte](https://community.tulip.co/u/pte)\ **Post date:** [February 10, 2021, 2:50am UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/2 "2021-02-10T02:50:05Z")
Hello John, I’m quickly walking through the tulip essentials and I notice that the display of the shopfloor is really different from my version r201. What are the main difference ? I send you 2 screenshots below, Thanks for you work, Patxi ![image](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/9/9dac1599767b5403858ca902264738a6b84d662f.jpeg) ![image](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/7/729310efa4e6239a7d570839668ae78a9fd7713f.png) ---
**Author:** ![John](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/john/32/4971_2.png) [@John](https://community.tulip.co/u/John)\ **Post date:** [February 10, 2021, 2:09pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/3 "2021-02-10T14:09:17Z")
Hey Patxi, that’s a good catch—you’re correct in noticing that the interface for the shop floor has changed pretty dramatically on your release. The platform is evolving quickly, so we’re going to do our best to make sure that what we have on University is reflected in what you see in your account. Thanks for flagging this, I can put it on the docket as the first video to update 🙂 -John ---
**Author:** ![sophie.johnson](https://avatars.discourse-cdn.com/v4/letter/s/e9c0ed/32.png) [@sophie.johnson](https://community.tulip.co/u/sophie.johnson)\ **Post date:** [February 22, 2021, 10:39am UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/4 "2021-02-22T10:39:29Z")
Hi there, I am just sitting the Tulip essentials course, this tells you to download Tulip player. I have downloaded this and filled in all relevant data but it is asking for a badge ID. Would anyone know were I would find this ID. Thank you Sophie ---
**Author:** ![gio](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/gio/32/82_2.png) [@gio](https://community.tulip.co/u/gio)\ **Post date:** [February 22, 2021, 1:18pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/5 "2021-02-22T13:18:00Z")
hello @sophie.johnson, welcome to the Tulip Community!! you can navigate to `https://{{your_instance}}.tulip.co/account-settings/users` to view the Badge ID’s for all the users in your instance. in this example, the Badge ID for my User is `46`: ![Screen Shot 1](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/3/3a725d2526a0af72f7c660ba257c002fd6c21e98.jpeg) let us know if you’re able to find it!! ---
**Author:** ![sophie.johnson](https://avatars.discourse-cdn.com/v4/letter/s/e9c0ed/32.png) [@sophie.johnson](https://community.tulip.co/u/sophie.johnson)\ **Post date:** [February 22, 2021, 1:30pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/6 "2021-02-22T13:30:20Z")
Hi Giovanni I have managed to resolve this. Thank you for your help. Sophie ---
**Author:** ![fredagha](https://avatars.discourse-cdn.com/v4/letter/f/ad7895/32.png) [@fredagha](https://community.tulip.co/u/fredagha)\ **Post date:** [August 3, 2021, 12:01am UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/7 "2021-08-03T00:01:48Z")
Hi Giovanni, Sorry, I have the same issue with locating my Badge ID. I have tried to navigate my instance as advised, but it returns a 404. Please, I could do with your help with finding the Badge ID. Looking forward to your guidance. Thank you. Chuka ---
**Author:** ![gio](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/gio/32/82_2.png) [@gio](https://community.tulip.co/u/gio)\ **Post date:** [August 3, 2021, 12:18am UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/8 "2021-08-03T00:18:39Z")
hello @fredagha, sure thing. were you able to navigate to the Users tab in your instance?? here’s how to get there. click on your icon \> navigate to Settings: ![Screen Shot 1](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/9/9ae1f86917d5cb17e66f19f7680d0b25965729b3.jpeg) click on Users: ![Screen Shot 4](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/d/d659a90da465ca1be9033f0a13739f48f7c6f2b1.jpeg) once your there, do you see the list of Users with the: - Name - Email - Badge ID if you only see the Name and email, you can open the User’s profile to set their Badge ID. hope this helps, let us know if you have further questions!! ---
**Author:** ![fredagha](https://avatars.discourse-cdn.com/v4/letter/f/ad7895/32.png) [@fredagha](https://community.tulip.co/u/fredagha)\ **Post date:** [August 3, 2021, 12:34am UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/9 "2021-08-03T00:34:35Z")
Hi Giovanni, Thanks for your prompt response. I really appreciate it. Sadly, navigating through my icon does not show any settings menu. ![image](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/e/e1732065875d356697e29638e252efb7a05f2989.png) Maybe I have some restrictions on my account due to my status (candidate). Should I send a screenshot of the users I can see on my dashboard? Thanks again. Chuka ---
**Author:** ![gio](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/gio/32/82_2.png) [@gio](https://community.tulip.co/u/gio)\ **Post date:** [August 3, 2021, 2:05am UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/10 "2021-08-03T02:05:12Z")
ah my apologies, the Settings tab is indeed restricted to Account Owners and Administrators. but not a problem - if you navigate to `My Profile`, you will see the option to set the Badge ID for yourself: ![Screen Shot 5](https://us1.discourse-cdn.com/flex020/uploads/agilemfg/original/2X/2/247eeb601f0d7270e4fa6cfdaba5ef259285d990.jpeg) once you set it, you need to click **Save** (top right). can you confirm you’re able to do that?? hope this helps!! ---
**Author:** ![fredagha](https://avatars.discourse-cdn.com/v4/letter/f/ad7895/32.png) [@fredagha](https://community.tulip.co/u/fredagha)\ **Post date:** [August 3, 2021, 3:16pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/11 "2021-08-03T15:16:16Z")
Tada!, it worked, Giovanni. Thank you. Sorry, I used your Badge ID - 58, but it worked. 😀 Thank you so much. Regards, Chuka ---
**Author:** ![gio](https://sea2.discourse-cdn.com/flex020/user_avatar/community.tulip.co/gio/32/82_2.png) [@gio](https://community.tulip.co/u/gio)\ **Post date:** [August 3, 2021, 3:29pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/12 "2021-08-03T15:29:22Z")
happy to hear @fredagha!! ---
**Author:** ![CHritz](https://avatars.discourse-cdn.com/v4/letter/c/ecb155/32.png) [@CHritz](https://community.tulip.co/u/CHritz)\ **Post date:** [December 14, 2021, 2:05pm UTC](https://community.tulip.co/t/tulip-essentials-certification-course/1716/13 "2021-12-14T14:05:06Z")
Hello, I have recently completed the Certification Course: Tulip Essentials course, but haven’t received a certification yet. I am not sure if I have done anything wrong, but I’d like to be informed if I did. Thank you!