Platform Release 383 - August 2026

:tada: Exciting news - Release 383 is here!

The Tulip team has rolled out fresh updates across the platform, along with some bug fixes. Check out the release notes and dive into what’s new.

Share your thoughts and questions below :arrow_down:

How is this fixed?
Does it now just stop retrying, or does it now discard with some kind of notification to the users?

PLAT-56349 Fixed an issue where an app completion that failed to save for a permanent reason (for example, a value too large for its column) was retried until the retry limit was reached and then discarded silently.

It would be also great if those issues can also be viewed from the suggested event logs.

Hi @ta-aoki - thanks for the clarifying question here!

With this change, the Player no longer keeps retrying (and ultimately resulting in silent failure). The failure is now routed to a separate save path that can send a data-integrity notification email, so it isn’t dropped silently. Temporary issues like network interruptions still retry as before.

This was actually an internally found bug that we proactively fixed, and we did not see customers impacted by this.

Regarding Event Log - the good news is the team is starting to scope out this feature, and I agree this could be a great place for this type of thing to reside. Would you be interested in chatting with me more regarding Event Log? If so, I will send you an email to coordinate a time to talk :slight_smile:

Thank you.
I am welcome to have a chat, but I wrote everything in this thread, so you can just read it too!