Correct me if I’m wrong, but timer triggers do not fire when the device is not active? In the scenario where users “re-activate” their devices, how do timer triggers respond? Does the timer trigger start counting from 0, where it previously ended, or calculate the total elapsed time since the device…

Related. Great minds get confused alike! [image] Logic When an App is Re-Opened Product Suggestions Am I correct in understanding that there is no way to fire a trigger when a user re-opens an app on an offline station? Stations can be offline for days and whe…

Hi @dsun , hi @danielpomeranz what I figured out by experience: timer based triggers will pause, when the app is paused, or the player is closed (inactive App) timer triggers will not fire when the App is reactivated, the step is opened, reopened… the timer actually starts at 0 App Started trig…

Hi @thorsten.langner and @danielpomeranz , As long as the computer is awake and the player is actively running, then timers should continue to fire. The moment player is closed or the computer goes to sleep, then timers would stop (as would the rest of the application). For example, if you close th…

@jakerigos Might be a stupid question but I wanted to check what happens when someone changes applications on an iPad? Does the timer restart because the player was not officially closed? Or does Tulip Player treat an application switch as closing the app?

Hi David, Not a silly question! On iOS and iPadOS the app is “suspended” when it goes to the background, so it should have the same behavior as Jake stated above! As a side note, on Android, the app will continue to run in the background until the Android OS decides to kill or suspend the app at …

How do timer triggers work when a device is inactive?

Support, Troubleshooting, & Help

danielpomeranz May 7, 2024, 11:46pm 2

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How do timer triggers work when a device is inactive?

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