As part of Tulip’s policy for maintenance events, we plan to post announcements in advance to Community.
What work is being performed?
The following regions/gardens will undergo the following work:
| Garden | Description | Impact | When |
|---|---|---|---|
usgov-* |
Database resource change | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 03-Jan-2026 10:00 PM EST (America/New_York) → 04-Jan-2026 02:00 AM EST (America/New_York) |
usgov-* |
Upgrade ingress controller | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 03-Jan-2026 10:00 PM EST (America/New_York) → 04-Jan-2026 02:00 AM EST (America/New_York) |
apac-*, cn-* |
Upgrade ingress controller | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 10-Jan-2026 10:00 PM SGT (Asia/Singapore) → 11-Jan-2026 2:00 AM SGT (Asia/Singapore) |
cn-21* |
Message broker version upgrade | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 10-Jan-2026 10:00 PM SGT (Asia/Singapore) → 11-Jan-2026 2:00 AM SGT (Asia/Singapore) |
eu-32* |
Database resource change | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 17-Jan-2026 10:00 PM CET (Europe/Berlin) → 18-Jan-2026 2:00 AM CET (Europe/Berlin) |
eu-* |
Upgrade ingress controller | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 17-Jan-2026 10:00 PM CET (Europe/Berlin) → 18-Jan-2026 2:00 AM CET (Europe/Berlin) |
us-* |
Upgrade ingress controller | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 24-Jan-2026 10:00 PM EST (America/New_York) → 25-Jan-2026 02:00 AM EDT (America/New_York) |
us-11* |
Kubernetes cluster migration | High - Loss of service (10+ minutes) or significant performance degradation (30+ minutes) | 24-Jan-2026 10:00 PM EST (America/New_York) → 25-Jan-2026 02:00 AM EDT (America/New_York) |
us-14* |
Postgres Server reconfiguration | Very High - Full loss of service for approximately two hours during the maintenance window | 24-Jan-2026 10:00 PM EST (America/New_York) → 25-Jan-2026 02:00 AM EDT (America/New_York) |
Regarding maintenance activities:
- The database server requires a change in resources.
- Scheduled upgrade of the message broker system will require a restart of backend services, resulting in a brief service interruption during the maintenance window.
- We are performing a required infrastructure migration as part of the Tulip lifecycle. This involves moving Tulip services to a new Kubernetes cluster. This migration requires downtime and will include a redeployment of the existing Tulip version for every instance in the region.
- The Postgres server has to be reconfigured to update backup replication. All services must be shut down to prevent any data changes during the entire maintenance activity.
Please refer to our Maintenance Event Schedule for further information regarding the date and times for regional maintenance windows.
If you have any questions about the maintenance windows please reach out to your Customer Success Manager or the Tulip Support Team