As part of Tulip’s policy for maintenance events, we plan to post announcements in advance to Community.
What work is being performed?
The following regions/gardens will undergo the following work:
| Garden | Description | Impact | When |
|---|---|---|---|
usgov-227 |
Kubernetes cluster migration | High - Loss of service (10+ minutes) or significant performance degradation (30+ minutes) | 04-Jul-2026 10:00 PM EDT (America/New_York) → 05-Jul-2026 02:00 AM EDT (America/New_York) |
cn-* |
Database version upgrade | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 11-Jul-2026 10:00 PM CST (Asia/Shanghai) → 12-Jul-2026 02:00 AM CST (Asia/Shanghai) |
us-14* |
Database version upgrade | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 25-Jul-2026 10:00 PM EDT (America/New_York) → 26-Jul-2026 02:00 AM EDT (America/New_York) |
us-33* |
Infrastructure security update | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 25-Jul-2026 10:00 PM EDT (America/New_York) → 26-Jul-2026 02:00 AM EDT (America/New_York) |
us-34* |
ARM-based rollout for pgbouncer | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 25-Jul-2026 10:00 PM EDT (America/New_York) → 26-Jul-2026 02:00 AM EDT (America/New_York) |
Regarding maintenance activities:
- We are performing a required infrastructure migration as part of the Tulip lifecycle, which involves moving Tulip services to a new Kubernetes cluster. This migration will require downtime and will involve redeploying the existing Tulip version to every instance in the region. As part of this activity, services will fail over to a different set of ingress IPs within the IP ranges already communicated at https://support.tulip.co/docs/tulip-cloud-deployment-networking-requirements#allowlist.
- Some of the database servers require a version upgrade that involves a restart of the backend system.
- We are applying a security configuration update to the Kubernetes worker nodes in
us-33*. This involves a rolling replacement of nodes and may cause brief service degradation as workloads are rescheduled. - We are updating the database connection layer in
us-34*to a new node type. This involves a rolling node replacement and may cause brief interruptions to database connectivity.
Please refer to our Maintenance Event Schedule for further information regarding the date and times for regional maintenance windows.
If you have any questions about the maintenance windows please reach out to your Customer Success Manager or the Tulip Support Team