Maintenance Event - November 2024

As part of Tulip’s policy for maintenance events , we plan to post announcements in advance to Community.

What work is being performed?

The following regions/gardens will undergo the following work:

Garden/Region Description Impact When
usgov DNS cache improvements,
Database upgrades
Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) 02-Nov-2024 10:00 PM EDT → 03-Nov-2024 02:00 AM EDT
cn DNS cache improvements,
Database upgrades
Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) 09-Nov-2024 10:00 PM SGT → 10-Nov-2024 02:00 AM SGT
eu-3* DNS reliability improvements Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) 16-Nov-2024 10:00 PM CET → 17-Nov-2024 02:00 AM CET
us-14* Database upgrades Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) 23-Nov-2024 10:00 PM EST → 24-Nov-2024 02:00 AM EST

Please refer to our Maintenance Event Schedule for further information regarding the date and times for regional maintenance windows.

If you have any questions, please reach out to your Customer Success Manager, Account Manager, or support@tulip.co.

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Please add link to this post.

Hi Aoki-san, good eye–I’ve just added a link to the Maintenance Event Schedule page as you’ve noted.

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Tulip will not be performing the maintenance event in cn-20* this weekend and services will remain available. Other gardens hosted in China will proceed with maintenance accordingly.

We apologize for the late notice of this change of plan.

Maintenance work for China gardens has concluded!