As part of Tulip’s policy for maintenance events, we plan to post announcements to the community in advance.
What work is being performed?
The following regions/gardens will undergo the following work:
| Garden/Region | Description | Impact | When |
|---|---|---|---|
usgov-* |
ARM-based rollout for pgbouncer | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 04-Oct-2025 10:00 PM EST (America/New_York) → 05-Oct-2025 02:00 AM EST (America/New_York) |
usgov-* |
Kubernetes node replacement | High - Loss of service (10+ minutes) or significant performance degradation (30+ minutes) | 04-Oct-2025 10:00 PM EST (America/New_York) → 05-Oct-2025 02:00 AM EST (America/New_York) |
apac-9*, apac-19*, cn-20* |
Azure Environment Network Update | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 11-Oct-2025 10:00 PM SGT (Asia/Singapore) → 12-Oct-2025 02:00 AM SGT (Asia/Singapore) |
apac-*, cn-* |
ARM-based rollout for pgbouncer | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 11-Oct-2025 10:00 PM SGT (Asia/Singapore) → 12-Oct-2025 02:00 AM SGT (Asia/Singapore) |
apac-25*, apac-30* |
ARM-based rollout for traefik | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 11-Oct-2025 10:00 PM SGT (Asia/Singapore) → 12-Oct-2025 02:00 AM SGT (Asia/Singapore) |
apac-* |
Kubernetes node replacement | High - Loss of service (10+ minutes) or significant performance degradation (30+ minutes) | 11-Oct-2025 10:00 PM SGT (Asia/Singapore) → 12-Oct-2025 02:00 AM SGT (Asia/Singapore) |
eu-7*, eu-27* |
Azure Environment Network Update | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 18-Oct-2025 10:00 PM CET (Europe/Berlin) → 19-Oct-2025 02:00 AM CET (Europe/Berlin) |
eu-* |
ARM-based rollout for pgbouncer | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 18-Oct-2025 10:00 PM CET (Europe/Berlin) → 19-Oct-2025 02:00 AM CET (Europe/Berlin) |
eu-* |
Kubernetes node replacement | High - Loss of service (10+ minutes) or significant performance degradation (30+ minutes) | 18-Oct-2025 10:00 PM CET (Europe/Berlin) → 19-Oct-2025 02:00 AM CET (Europe/Berlin) |
us-14* |
Azure Environment Network Update | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 25-Oct-2025 10:00 PM EST (America/New_York) → 26-Oct-2025 02:00 AM EST (America/New_York) |
us-* |
ARM-based rollout for pgbouncer | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 25-Oct-2025 10:00 PM EST (America/New_York) → 26-Oct-2025 02:00 AM EST (America/New_York) |
us-* |
Kubernetes node replacement | High - Loss of service (10+ minutes) or significant performance degradation (30+ minutes) | 25-Oct-2025 10:00 PM EST (America/New_York) → 26-Oct-2025 02:00 AM EST (America/New_York) |
Regarding maintenance activities:
- An Azure environment network update will be made to improve scalability for Azure-based gardens by modifying egresses.
- Kubernetes nodes for Traefik and Pgbouncer will be replaced with servers using ARM processors.
- Additionally, other Kubernetes nodes hosting Tulip software are also being upgraded to newer hardware. These node replacements will not affect Tulip customer instances but will require a brief downtime to implement.
Please refer to our Maintenance Event Schedule for further information regarding the date and times for regional maintenance windows.
If you have any questions, please reach out to your Customer Success Manager, Account Manager, or our Support Team.