Problems capturing images with the image widget

[ChrisF]

Hi all there,

we have problems capturing images with the image widget.

After capturing a picture (stored and displayed in a variable), we can’t take a new picture: the “capture” button below/inside the image widget doesn’t react. Whe need to refresh or leave/re-enter the step to take the next picture.

I cleared the image variable after saving the picture to a table, to “reset” the image widget, but without any effect.

What’s the trick to take several images in a row?

Use case: capturing additional images when getting product issues

Regards Chris

[jasonh]

Try resetting your Tulip player and see if that works?

Try not checking the “Clear global data”. If that doesn’t work, then click the clear global data.

[ChrisF]

Sorry, forgot to mention:

Player is uptodate.

This issue effects all stations using this app.

Clearing all data isn’t allowed due to the policy settings.

It occurs also in the test environment/test mode

Chris

[jjj]

Do you have multiple image input widgets? Or just one?