Serial (Player Only)

Support, Troubleshooting, & Help
1

Does anyone recall if there was some configuration command required to get the “Serial (Player Only)” option to appear in the list for the Run Device Function trigger action? I am in LTS 8.2 (still…) and we have this option in our DEV instance but it is not present in QA (or PROD) so our connection steps are not working for UAT.

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2

Update: one of our IT folks found the feature flag for this:

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Once enabled, without any trigger edits, the “Serial (Player Only)” selection was automatically restored, and the app functionality was restored.