I am getting an error message when the following trigger action is encountered: [image] Interestingly I don’t get this for {, }, or } characters…or for : or letters. **Is there an escape character I can use to get this to work? **Are there other special characters that don’t work with SUBSTITUT…

[image] jmlowden: {, }, or } {, }, or ] (Are we not able to edit our posts anymore?)

Hi @jmlowden , Thanks for raising this. I tested this on my side and I am seeing the same behavior. SUBSTITUTE() works for other bracket characters, but it does not replace the [ character even though the trigger runs normally. I checked our documentation and there is no escape character or special…

I’m curious if there can be an evaluation for additional edge cases, at least for the standard keyboard character set, but ideally for a comprehensive character set. Another thing I was going to try was to see if I could remove the [ in combination with an adjacent unneeded character, rather than r…

You can escape it with \ Find my post here [image] Both the Trim and Substitute functions do not work well with parenthesis Product Suggestions For the Trim() it seems, that _is an issue, when removed in the original string. It will also remove everything bef…

SUBSTITUTE() Error with '[' as the string to replace

Support, Troubleshooting, & Help

thorsten.langner November 19, 2025, 8:13am 5

You can escape it with \

Find my post here

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SUBSTITUTE() Error with '[' as the string to replace

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