Create a new account

1

Here I want to create a new account for an email group to send emails to
But I can’t create one at the moment. How can I achieve this requirement

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2

Hi @Jiayu, my first impression here is that this is likely a user permission issue. Currently, only account owners have the ability to add and edit users. Do you happen to know what your user role is?

3

I am the account owner, but I don’t seem to have permission to add an account!

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4

Huh, I haven’t seen this before, @Jiayu, let me check on this and I’ll get back to you asap.

5

You will not be able to create account since it is integrated with your company LDAP. Please connect with your organization IT support to create new account.