Create a new account

Here I want to create a new account for an email group to send emails to
But I can’t create one at the moment. How can I achieve this requirement

Hi @Jiayu, my first impression here is that this is likely a user permission issue. Currently, only account owners have the ability to add and edit users. Do you happen to know what your user role is?

I am the account owner, but I don’t seem to have permission to add an account!

Huh, I haven’t seen this before, @Jiayu, let me check on this and I’ll get back to you asap.

You will not be able to create account since it is integrated with your company LDAP. Please connect with your organization IT support to create new account.