As part of Tulip’s policy for maintenance events, we plan to post announcements in advance to Community.
What work is being performed?
The following regions/gardens will undergo the following work:
| Garden | Description | Impact | When |
|---|---|---|---|
usgov-* |
No maintenance activities | N/A | 03-May-2025 10:00 PM EDT → 04-May-2025 02:00 AM EDT |
cn-21* |
Kubernetes Node replacement | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 10-May-2025 10:00 PM SGT → 11-May-2025 02:00 AM SGT |
apac-25*, apac-30* |
Kubernetes version upgrade | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 10-May-2025 10:00 PM SGT → 11-May-2025 02:00 AM SGT |
eu-7* |
Kubernetes version upgrade | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 17-May-2025 10:00 PM CET → 18-May-2025 02:00 AM CET |
us-14*, us-28* |
Kubernetes version upgrade | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 24-May-2025 10:00 PM EDT → 25-May-2025 02:00 AM EDT |
Regarding April maintenance activities:
- Kubernetes upgrade involves upgrading the version of the infrastructure component. Existing Kubernetes nodes will be replaced with new ones, requiring a brief downtime for Tulip customers.
- Kubernetes node replacement is related to a hardware deprecation notification from our cloud provider. Replacing affected servers requires a short downtime of individual Tulip services.
Please refer to our Maintenance Event Schedule for further information regarding the date and times for regional maintenance windows.
If you have any questions about the [Month] maintenance windows please reach out to your Customer Success Manager or the Tulip Support Team.