As part of Tulip’s policy for maintenance events, we plan to post announcements in advance to Community.
What work is being performed?
The following regions/gardens will undergo the following work:
| Garden | Description | Impact | When |
|---|---|---|---|
usgov-* |
Database Security Patch | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 01-Mar-2025 10:00 PM EST → 02-Mar-2025 02:00 AM EST |
cn-* |
Local DNS configuration change | Low - No observable impact to service availability | 08-Mar-2025 10:00 PM SGT → 09-Mar-2025 2:00 AM SGT |
cn-21* |
Kubernetes Node replacement | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 08-Mar-2025 10:00 PM SGT → 09-Mar-2025 2:00 AM SGT |
eu-3* |
Kube2iam version upgrade | Low - No observable impact to service availability | 15-Mar-2025 10:00 PM CET → 16-Mar-2025 2:00 AM CET |
us-14* |
Local DNS configuration change | Low - No observable impact to service availability | 22-Mar-2025 10:00 PM EST → 23-Mar-2024 02:00 AM EST |
us-15* |
Kube2iam version upgrade | Low - No observable impact to service availability | 22-Mar-2025 10:00 PM EST → 23-Mar-2024 02:00 AM EST |
us-15* |
Database filesystem maintenance | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 22-Mar-2025 10:00 PM EST → 23-Mar-2024 02:00 AM EST |
us-11*, us-28* |
ARM-based server rollout | Medium - Brief loss of service (<10 minutes) or significant performance degradation (<30 minutes) | 22-Mar-2025 10:00 PM EST → 23-Mar-2024 02:00 AM EST |
Regarding March maintenance activities:
- Local DNS configuration change is to improve DNS reliability of Tulip services
- Database security patch is a minor version update for security purposes that does not impact customer data but requires a short downtime window to deploy.
- Kubernetes node replacement is related to a hardware deprecation notification from our cloud provider. Replacing affected servers requires a short downtime of individual Tulip services.
- Kube2iam, an infrastructure tool used within AWS environments, is scheduled for a version upgrade.
- Kubernetes nodes will be replaced with servers based on ARM processors. The node replacements will not impact Tulip customer instances but will require a short downtime to roll out.
- Database filesystem maintenance is a recommendation from our cloud provider that involves swapping the database server disk with a replacement disk. Both old and new disks will contain the same data, but there will be a configuration change regarding the filesystem.
Please refer to our Maintenance Event Schedule for further information regarding the date and times for regional maintenance windows.
If you have any questions about the March maintenance windows please reach out to your Customer Success Manager or our Support Team