What is the procedure for connecting a new gateway when SSO is enabled in an Tulip instance?
Thanks
hello @youri.regnaud, we do not currently support SSO for Gateways. you’d still need to authenticate it using an email.
thanks for posting!!
But it doesn’t work, we have to desactivate SSO to connect a new gateway. And if you disable SSO all activate stations are disabled too…
OK, thanks for clarifying @youri.regnaud.
have you previously configured a user with a username & password?? if you could email support@tulip.co directly, someone from the team will be able to support you with this