Tulip autogenerated email - alerts@tulip.co

[jjj]

When Tulip sends an email via an app or automation could the from email be “alerts@tulip.co”? Or at least something different than “support@tulip.co”?

It makes it very challenging to find my actual support emails amongst all the alerts.

thx,
jjj

[jakerigos]

Hi @jjj,

Thank you for the suggestion - we plan to work on changing the email address later this year.

Sincerely,

Jake

[jjj]

hey @jakerigos any word on this?

[jakerigos]

Hi @jjj,

We haven’t picked up this work yet . Will follow up internally.

Thanks,

Jake

[doneil]

@jakerigos Just adding that someone at my company accidently created a support ticket with Tulip support by responding to an alert email. I agree that anything other than Support@Tulip.co would be better. Even if it was DoNotReply@Tulip.co that would prevent this issue.