Custom widgets do not appearing on printing

Support, Troubleshooting, & Help
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1

Hello dear Community,

I am using a TULIP instance in release r301.1.
It seems that since this release r300 (or the one before), custom widgets don’t appear anymore in printing generated by the trigger action Print Steps > Print.

image
image990×864 34.8 KB

After printing:
image
image997×871 18.7 KB

It is something new, before, custom widgets were on printing.

Is it just a bug and it will be solved in the next version or is it a decision then I will find another way to display information?

Best regards,
Rémi Bayon

2

Hi @remi.bayon -

Thanks for bringing this to us!

This is actually a known bug from the latest Player release (Player 2.7.0) that the team is actively working on fixing. It will be resolved in Player Release 2.7.1

3

Just following up that Player 2.7.1 Release - January 2025 is now available and this bug was indeed resolved in this release :slight_smile: