Decreased video quality in full screen on tulip player

I was wondering if anyone else was seeing a decrease in video resolution in the player when changing the video to full screen. The video on the slide itself is pretty clear but as soon as the user clicks to view the video clip in full screen it becomes more blurry.

Resizing the window or playing full screen should not degrade the quality or introduce any blurriness on its own. How is the video quality in full screen if you play the same video outside of Tulip player? Might need a higher resolution source.

Checking back, the quality of the video in the window and in full screen does seem to be at about the same level of blurriness. When I play the same video outside of Tulip player the resolution is fine, and the videos were all recorded at 1080p. I’ve also tried loading each video from a table as an interactive record but haven’t had much success with that either.

Thanks for doing some troubleshooting and testing. I’m opening a support ticket for this to investigate further.

If the video is stored in a table, the file will be compressed. Videos hosted elsewhere (dropbox, OneDrive, Google Drive, youtube, vimeo, etc.) and linked will show at the full resolution of the hosted video.

How would I go about uploading the videos using OneDrive? Currently I have them all in a folder that I could upload, but how do I integrate Tulip with that?

Use the sharing tools in OneDrive to get a link, then put that link into your Tulip app. Clicking the link will open the video in a new window. This is the same process for OneDrive, Google Drive, or DropBox.

To get a link, follow the instructions from Microsoft, Google, or Dropbox.

Once you have a link to the video, there are a couple of ways to add a clickable link to a Tulip app. I do this with a “File” type table field. Add a field (column) to a Tulip table, then in the “Field type” dropdown choose “File.” Name the new field; I named it “URL” in this example.

Screen Shot 2022-11-01 at 9.45.01 AM

Create a new record in the Tulip table and paste the sharing link you got from OneDrive, Google Drive, or Dropbox into the file type column of the table. Since I named that column “URL,” that’s where I paste my link.

There will be a warning that the file extension is not supported, which you can ignore. Tulip will read the sharing link as a plain old website URL and open it as a browser window inside Tulip.

To refer to the video URL from an app step, I use a Table Record widget. I follow the guidance from this Tulip Knowledge Base article especially under the section “Designing a Step.”

I ended up with a step looking like this, where you click the record in the Interactive Table widget to bring up that link, then click the URL in the Table Record widget to open the video in OneDrive, Google Drive, or Dropbox:

Here’s how the Interactive Table widget and Table Record widget are configured in the app editor:

Thank you!! I will try this method but I can’t see the “File” field type in the dropdown menu although the rest of them are there. I couldn’t find the file widget in the tulip editor either, do you think there is a reason for this?