Video Upload limit

Support, Troubleshooting, & Help
1

Hi Team,

I’m trying to upload the video file in tulip and based on knowledge base and my testing I’m not able to upload file larger than 200 MB.

Is there any work around ? or
Is there anyway Tulip can allow our instance for large file sizes?

Thanks

@sandeep.ingale for visibility

2

Howdy Jay :cowboy_hat_face:

You are correct about that 200MB limit, and as of now there isn’t a way to increase that, but we would like to better understand your use case here to se if theres a good solution we can come up with! Can you tell us a bit more about what your goals are?

3

Hi Beth,

I would like to perform video quality inspection on my production line and some time video length is more than 1 min which is exceeding the size (> 200 MB) of the video file.

Thanks.

4

Okay, so you want to take a video to show what was seen during the inspection (for example, see that the bench is all clean) and then upload into tulip as proof of the quality check?

5

Hi @jay.shah,

My recommendation here would be to reduce the resolution to see if it’s still an issue.

You can do that by going to the stations page where the camera is running and adjust the resolution here.

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Let us know if that works!

Sincerely,

Jake

6

Hi Beth,

Yes that correct. We want to record as a quality check proof for the future analysis and for some other audit purpose.

7

Hi @jakerigos ,

I’m not able to see this dropdown menu for my camera.

I think this option is only available for vision system camera configurations.

8

Hi @jay.shah,

Would you mind providing a bit more detail around the camera that you’re using as well as how you’re uploading the video?

Sincerely,

Jake

9

Hi @jakerigos ,

In our instance I created a DEMO app for tulip team’s review.

Please look for “Video Recording Demo App” in sandbox folder.

Camera Type : Amazon.com: Ipevo P2V Ultra 4K/13MP Object Camera with Camera Clip, 1cm Super Macro Focus, Handheld & Doc Camera, Built-in Mic with AI Noise Reduction, for Close-up Demo, Teaching & Online Meeting : Electronics

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10

Hi @jay.shah,

The video upload limit to Tulip is 200 MB - that’s a Tulip hard limit.

I don’t know what the best way to compress the video files in advance of uploading them since Tulip doesn’t have control over the video before it is uploaded. If you could provide some additional information about how these files are generated, we can try to help but it’s out of Tulip’s domain.

In general, the recommended path would be to utilize vision video recording as a way to get videos of more than 200 MB (or to record videos in general) on Tulip.

Sincerely,

Jake

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