Delete record that cought by another user by high authorization

There are use cases when a user catch a record and leave his station working without be aware of that, than this record can’t be deleted unless the user will do change app to another app and press begin or restart app.
Now I have a case where the user went out for a long vacation and I can’t delete a record from a table because of it, I don’t have his password for login into his computer.
Can you please add a solution for delete cought record by high authorization user like “account owner” ?

Thank you,
Amit Berku

bringing this issue up

Any idea?

This has been a frustration of mine for a long time, basically we just need a quick way to cancel an offline station remotely, removing the connection to the record. This would also have benefits for keeping inactive stations on newer versions. I don’t think deleting a record while it is actively connected to a station is a good idea.

We’ve had this happen a couple times while we are running validation on our apps.

Typically I’ve had other admins hotswap the active interface. This will forcibly cancel the app that is in progress. You can then swap the interfaces back, so the setup is the same as before. If that doesn’t work, it’s more disruptive but you can delete the station.

I’m not sure if this is intended behavior, to be honest. It seems strange that the player can be offline, but still reserving table records. I’m no software engineer but I’d think an application would normally shutdown all its open DB cursors when it is not running.