Edge MC: getting driver settings from outside the dashboard?

Hi there,
is it possible to read out the driver device settings from the Edge MC without accessing the dashboard? Perhaps via the remote access?

Our problem is, that both Edge devices aren’t reachable via the dashboard but (internal error) working and our Zebra printers too.

I need the custom templates for the Zebra printers before resetting the devices .

The tulip support couldn’t give me an answer up to now if this will be possible.

Maybe someone has knowledge about this.

Thanks Chris