Image Input Widget - Resolution via Camera input

Support, Troubleshooting, & App Help
1

Hello community,

I have some use cases where the operator can take photos of goods in our warehouse (incoming new parts as well as returns). I am using the Image Input Widget for these as the apps as they can easily be used on different devices utilizing the internal camera but the image resolution seems to be fixed to 1280 pixels horizontally at 96 dpi. The photos are then saved alongside order and item specific data to tulip tables. Unfortunately the photos are too small to be used for documentation purposes.

Is there any way to increase the resolution of photos taken with the Image Input Widget?

2

@Alex
You can get around this on e.g. an iPhone if you use a standard file upload widget rather than a camera input. When you’re asked for a file upload source you can then choose to use the camera to take a picture on the spot, which would take it at the highest resolution, and upload that photo to Tulip.

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3

Hello - I didn’t realise this was the case until I stumbled across this topic… is any Tulip capture still restricted with this 1280width / 96 dpi restriction? Is there a way around this?

Uploading isn’t really an option as that is taking the capture process outside of Tulip…

EDIT & UPDATE: To be clear, by capture in this case I am referring to the ‘Tulip Vision Camera’ widget, capturing photos of either regions or full view from a camera as certain events are triggered.

4

Hi Mark -

This was actually upgraded in r262 and the vision camera widget can support higher resolution up to 4k!

Hope this helps :slight_smile:

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5

Thanks for checking into this @Beth !

So if we are on version LTS 10.4… when does that mean we’ll see the fixes from r262?

Apologies but I don’t think I’ve seen a clear explanation of the release version/process so sorry if I’m asking a dumb question :rofl:

6

Go to your settings page.
On the very bottom left corner you’ll see your current release.

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7

Thanks @thorsten.langner - I have that as LTS10.4, I’m just trying to figure out the connection between that and the release part? I can see from the release notes what is in the 10.x releases, just hard to see when r262 will be hitting an LTS…

Still learning how to correlate the release process :smiley:

8

@MarkStuttard the camera widget upgraded resolution should be on LTS11 for you!

The schedule Tulip follows is that every 6 months, all the factory releases (rXXX) get bundled into one LTS release. This happens the first week of march and the first week of September - so it can fluctuate exactly how many of the factory releases are included in each LTS (~10 or so factory releases usually are bundled into an LTS release), but it will encompass the last 6 months - hopefully that makes sense?

The last thing I’ll add - we also sometimes have point releases after an LTS releases, hence why you have 10.4 and not just 10. Usually point releases are for a specific bug or request that comes up after the LTS release.

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9

Thanks @Beth - makes sense, just wanted to confirm :smiley:

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