Hi Tulip team! Will there be an IOS app coming out soon? We are trying to use the URL player on our production floor and the connectivity has been a huge challenge. As we know URLs are not constantly running in the background but apps do which would resolve our issues. Please let me know, thank you!
Hey @djmaggio8 I’m curious what issues you’re running into? I’m about to start rolling out my app on a lot of iPads
Hi @Ethan, We have our iPads on carts that roll around throughout our plant/warehouse so they are not stationary stations. Because it is on the web browser rather than an app it is not constantly running which means it needs to be forced to reconnect every so often manually. With an app it would constantly be running without prompting it manually. We are seeing a reconnect error very often due to this. Unless the web app is being used constantly it needs to manually be reconnected.
Oh okay interesting. My users are frequently opening and closing the app to do other operations on the iPad so I suppose that is forcing the reconnect.
Hi @djmaggio8 - Thanks for the feedback and sorry for the delayed response. Unfortunately, we don’t have a timeline for a native iOS app as of yet, but realize that it is important.