Issue with App Exchange Between Workspaces

Support, Troubleshooting, & Help
1

Hi everyone,

I’ve been working on organizing our company’s workspace by creating multiple workspaces for different needs. I’m familiar with the app exchange feature and have successfully moved apps between workspaces and instances before. However, lately, I’ve been unable to exchange any apps between workspaces, and I’m unsure what I might be missing.

Has anyone encountered a similar issue or have any advice on what might be causing this problem?

I have attached an image bellow showing the error I get whenever trying to import the apps from the App Exchange to the new workspaces.

Thanks in advance for your help!
Horesh Lopian

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image798×379 19.1 KB

2

Hi Horesh, what release is your instance on?

3

Hey Kevin,
We are on release r288

4

Got it, and what is the name of your instance so we can review the logs?

5

@Horesh We investigated the issue. It is part of a known bug, and will be fixed in r289. Thank you for reporting!

6

Hi, I`m facing the same issue. When r289 will be released?

7

Hi Jacek, it will reach your instance in the next couple weeks- it has already been cut and is going through QA. We then roll it out progressively.

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