Machine Timeline & Machine Analysis widget does not refresh after leave the step page and come back

I have an application that display machine timeline and machine analysis. When i move to other steps and come back to previous page, both widgets fail to refresh (or take forever to refresh). Does anybody encounter this before and do we have any resolutions here?

Hi @shawn_feng, we’ll follow up via email and open a Support ticket here so we can troubleshoot with you on what may be happening.

Thanks,
Grant Levy