Setting up a fulfillment process flow

hello @bmello, and welcome to the Tulip Community!! this is a great question, thanks for posting. we can certainly provide some thoughts on how to plan the workflow.

as a starting point, I’d recommend reading this Case Study: https://tulip.co/blog/case-studies/double-h/ as Double H integrated Shopify into their workflow and could provide some good insights. @EddyA and @Sagar from Tulip supported with this and can provide additional insight if you’d like.

from a the overall app workflow, I would recommend something along the lines of:

  • using the Tulip Table API (https://support.tulip.co/en/articles/3983173-how-to-use-the-table-api) from Shopify and POST a new Record in your Table every time an order is submitted in Shopify, including all the necessary information.
  • in an app, display an Embedded Table with all the Records with all the Table content. you can also sort & filter this Table to make it easier for the User to select which WO to start working on.
  • when a Work Order is Selected, route to a specific Step Folder that contains the specific work instructions for that version of the build. here, you can build in poke yoke’s as to ensure that the WO is correctly fulfilled.
  • once the App completes, submit a POST request to Shopify indicating that the Order has been fulfilled: https://shopify.dev/docs/storefront-api/reference/orders/

regarding the shipping label, I couldn’t find the API endpoint for this. do you know if it’s provided via a URL?? if so, I can enable a feature for you that allows for webpages (depending on certain security parameters) to be displayed in your Apps which you can then directly print to your network printer.

is this information helpful?? let me know if there’s more context that would be useful!!

finally, I would like to share the following:

  1. this is a great Use Case to discuss in Office Hours. we hold Office Hours every Thursday at 11AM EST and Fridays at 10AM EU. do either of these times work for you?? let me know if you’re interested in joining and I will add you to the invite!! see here for past Office Hours: Tulip Office Hours 11/25/2020 (note: moved to Wednesday due to Thanksgiving)
  2. have you seen that we announced Tulip Vision: https://community.tulip.co/t/intuitive-no-code-vision-capabilities-now-available-with-beta-november-2020/1334?? this could be a really good use case based on what I’m understanding. if you’d like to enter for an opportunity to win a RealSense camera, submit this Use Case here: https://community.tulip.co/t/tulip-community-competition-best-vision-use-case-idea/1353 to enter the competition.

thanks!! and once again, welcome to the Tulip Community.