Speech-to-Text configuration

Support, Troubleshooting, & Help
1

I am using the Speech-to-Text input widget for the first time and it is not working. The Speech-to-text datasource has been set to a text variable ‘TranscribedScript’ and a variable widget for ‘TranscribedScript’ has been added to the page.

When Speech Capture is selected, the icon scrolls and completes its process, then nothing appears in the text variable field ‘TranscribedScript’ or the error ‘Transcript failed. Resetting input’ is generated.

Can you give directions on resolving this issue or a sample trigger?

Thanks

3

Hi @Neo

It sounds like your set up here is correct.

Couple thoughts:

  1. Are you testing the speech to text widget in Dev Mode or Player? Does it not work in both?
  2. If using in Dev mode on your browser, what browser are you using? Did you see a pop up modal asking for microphone access? Dev Mode is meant to run on Chrome, so potentially if you are using another browser, that modal for microphone permission may have not popped up (this happened to me actually, as I like to use Arc Browser :slight_smile: )
  3. Any chance you are approaching the limits of this feature? Speech-to-text Input

If none of these help, I can make this into a support ticket so our support team can look at your specific instance and see if they can find any additional issues.