[Tip of the Week] Adding Line Breaks in Emails

3

Hey Michael!

Welcome to community! Love to see new people joining the conversation.

There isn’t currently a way to change the headers of the emails. the “Tulp Alert for 04Oct21 17:38” is automatically generated based on when the trigger fires. In the past we have had similar requests to enable some more flexibility in email formatting.

I can make a feature request to get this worked on. Is there other information about the email would you like to be able to edit?

A number of our customers user SendGrid to send emails through tulip with almost infinite flexibility. Gio wrote a thread on how to do this here. Its a little more involved but enables incredibly flexible email templates.

As far as making a help button

  1. Add a help button to your step
    image
    image1412×498 53.5 KB
  2. In the trigger of that button, add a transition trigger to go to a notification step
    image
    image2338×1192 138 KB
  3. In your notification, you can add an email body field if you want the user to be able to enter the email body.
    image
    image1680×1054 93.4 KB
  4. Add a button to send emails
    image
    image1680×1054 78.3 KB
  5. On the send Email trigger, select your admin and your email body input
    image
    image1920×1039 68 KB

Does this do what you need? Is there some functionality that this solution is missing?

Really glad to have you part of the community!
Pete