Video Widget doesn't show thumbnail

Support, Troubleshooting, & Help
1

Hi,

I’m a little puzzled regarding the video widget. On windows devices the widget displays a thumbnail, but on iOS devices it doesn’t. Has anyone else also encountered this issue?

Kind Regards,
Oliver

2

Hi Oliver,

This sounds like a potential bug - what release version are you on? I have made an internal bug ticket for this.

3

Thanks for creating a bug ticket.
We are on version r284.1.

1 Like
4

Hi @OliverGnepper, I’m trying to reproduce the issue using an iPad Pro, but I see a video preview on my device. Could you provide steps to reproduce, the specific iOS device, and a screenshot of the issue?

Thanks!