I would like to be able to perform analytics on app cancellaitons. We train our operators to complete the apps or use a “Stop Process” button to document why they did not finish a process, but sometimes cancellations still occur.
Our current method for analyzing cancellations is to download the CSV of the completion data for the app and perform the analysis in a spreadsheet.
There is a column in the completion data “App Canceled” I would like to have a filter option “App Canceled: Yes/No” I think it would make the most sense to have the filter default to “No” for all analytics because we would only want to view cancellations when we specifically intend to.