- I’ve tried a few different postamble settings (ie carriage return, tab, etc).
- We are testing the player using the Android handhelds (this is an integrated scanner / computer). See picture of device below. I worked with Kevin and someone on the hardware integration team to sideload the player onto a Honeywell CK65 device during beta testing of this feature. I was able to use the same process to load the Tulip player onto this device, Zebra MC3330R.
- I have not attempted to set this up yet as a custom device. I will try that the next time I’m in our plant.
There are a few other things I’m going to try within the device settings and I’ll update you on any progress.
I just thought if your team has helped with a Zebra handheld device already, then you could more quickly steer me in the right direction.
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Hazlet, NJ 07730
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Hey @Esinger5 !
Just a few questions here to help troubleshoot what might be going on.
Is your barcode scanner setup with a new line carriage? You can test this by going into Notepad, scanning a test barcode, and seeing if your cursor automatically goes to the next line.
Are you currently testing using the Windows Tulip Player or a different OS/webpage Player?
Have you attempted to set the barcode scanner up as a custom device in the Tulip Player? You can follow our support article here to find out how to use the PID/VID to setup your device.
Getting the answers to the following questions will help ensure we can troubleshoot effectively.
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