I’m facing “unexpected error occurred” error while setting up the new device using Tulip player registration link. can someone please guide to resolve this issue?
i tried clearing the all data in Tulip player but it didn’t work.
attached the error screenshot.
Hey @Kasilingam.samy -
Can you shoot an email to email@example.com. This will trigger an engineering investigation. We will need some additional logging to troubleshoot this one.
HI @Pete_Hartnett ,
the issue has been resolved after change the user role from operator to supervisor.