Step Trigger option - "after period if inactivity"

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1

Hello,

Can you add a new option on a step trigger that looks at the duration of inactivity on that step? For example, “after 30 seconds have elapsed on a step without activity” then “transition to another step” or “show message” etc.

2

Hi Kevin,

Right now, you can make a step enter trigger on a timer that fires every 30 seconds and checks for time elapsed (that you specify) on a app step , but this wouldn’t specifically be looking for inactivity on the app - it would only be checking for how much time has passed so I don’t think it would fully help/address you request here. Would this help or is what you really need is the ability to count duration of inactivity?

3

Hi Beth, yes this request is specifically for inactivity. @Pipiet FYI.

4

Hi Kevin and Manuh, could I ask a bit more about the use case you’re hoping to solve right now? Are you trying to detect when an App is not in use, or instead create a report on inactivity? Happy to chat on a call if that’s more convenient!

Asking partially because Tulip Automations might be a great option for any form of reporting, and also background tasks that would cause an App to be inactive.

  • Olga