Trigger stopped working

Support, Troubleshooting, & Help
1

Hi, I am using a gateway at one of my stations, and this trigger mysteriously stopped working. Can you help me fix this?

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2

Happy to help. Two things you should try.

1- Ensure your gateway is online using the “Gateways” option under the “Shop Floor” tab.

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2- Ensure that your Display running the Tulip Player is located at the same station as the Gateway on the Shop Floor tab.

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You can see the name of the Display in the menu of the Tulip Player:

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