When the Tulip player is running on a secondary (or tertiary) monitor and the user’s laptop is undocked, the player does not snap back to the primary monitor consistently. Closing the player and restarting it results in the player window being opened on the monitor that is no longer connected, with no way to recover the window. I have multiple users reporting this issue, which appears to only be solvable by reconnecting the monitor(s) or rebooting.
Good afternoon Dan, thanks for reporting this. I have filed the issue with our engineering team who is working on a solution. I’ll be in touch on this channel as soon as there are updates and a fix.
Would snapping back to the main screen the behavior you’d expect?
Thanks again for reporting!