Attempting to Scan Barcodes With Camera

Support, Troubleshooting, & Help
1

Hello,

I reviewed this knowledge base article:

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It says to select Barcode Camera under your Camera button… what if you do not see that and only see Vision Camera?

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Does this mean the camera I am trying to use doesn’t support barcodes?

2

Hi Ashley,
You should now be able to see this feature now!
Could you please check and confirm if you are seeing it?

Thanks,
Het.

3

Good morning Het,

Unfortunately I am not seeing it, I’m only seeing the Vision Camera option.

4

Hi Ashley,
Can you test again and confirm, please?

Thanks,
Het.

5

Hey Het,

It’s working now, thank you!

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