How to confirm signature

Hi, Tulip users.

After using the Signature feature, the signature is not saved in the specified record placeholders. It also cannot be checked in the Record History. I tried specifying the ID of the record to be referenced directly, but it still did not work. I would appreciate any insights you might have on the items to check in order to resolve this issue.
Thank you for your assistance.

Hi there,

A couple questions for you to help debug further:

  1. Are you able to provide some screenshots or additional details about how your signature widget is set up and linked to your record history? Is everything set up per instructions here: How to Use the Electronic Signature Widget ?

  2. Are you testing the signature in dev mode or in Player?

  3. Also, what version of Tulip are you on?