OPC UA Not Connecting

Support, Troubleshooting, & Help
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1

Hi @gio

Able to connect the OPC UA Server with Prosys UA Client(In Local Machine), but was not able to connect in the Tulip and facing following error :

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image451×743 19.7 KB

Connected in Prosys

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image861×253 40.3 KB

Any solution ?

Thanks,
Shashi.

2

How is your firewall setup? You will need rules to allow the cloud connector to connect

3

Hi @mellerbeck ,

Thanks for the quick response, Disabled the Firewall where KepSerEX is running !!

Thanks,
Shashi

4

Hi @gio and @mellerbeck ,

Disabled the Firewalls and enabled the both localhost and VM Server Endpoint in the OPC UA Configuration. This helped to fix the issue connecting to the Tulip !!

@gio you can close the ticket now !!

Thanks,
Shashi

5

I would’nt typically recommend disabling the firewall, you should allow the ports that are needed :slight_smile:

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