Hi @Kasilingam.samy -
Chatted with the Tulip Team and this feature flag is a vision add on and comes with an additional price. We can enable it for you if you want to use it, but it can have limited accuracy in certain scenarios. For reading characters from a video stream, this FF is a great option. Another option to consider here is using a Textract connector. Tulip OCR with AWS Textract
Another option coming with LTS 12 is using Frontline Copilot (Tulip AI) for OCR. You can see @Reshef.Gadot’s post of it in action here: Using mobile device Camera App to take high resolution and focused pictures. This Knowledge Base article also covers handling OCR with Frontline Copilot: Extract Text
Hopefully these help!